Terms & Conditions

  • No more than 8 guests  are permitted to share the accommodation (no exceptions).
  • No additional ‘day guests’ without prior agreement.
  • No parties or loud music 
  • Noise should be kept to a minimum, particularly after 21:00 and on the deck.
  • We try to keep everything in top-working order. If anything is not working or damaged please let us know immediately and we will try to fix it.  We also ask you to use the space gently. 
  • If you break something (it can happen, we have all broken a glass or plate at some point), please do let us know immediately so we can replace it in time for the next guests.
  • Pets must be house-trained and agreed in advance.  They are not allowed on furniture or soft surfaces (e.g. carpeted areas or beds)

Unfortunately, we have seen an increase in guests eager to party and blow off steam.  And while we can certainly understand this need, it is incompatible with Whale Huys and the quiet neighbourhood in which we are located. Please let us know should you prefer to book at alternative accommodation and we will gladly refund you 100%.

Canellation Policy

Unfortunately, we have seen an increase in guests eager to party and blow off steam.  And while we can certainly understand this need, it is incompatible with Whale Huys and the quiet neighbourhood in which we are located. Please let us know should you prefer to book at alternative accommodation and we will gladly refund you 100%.

We offer a fully flexible cancel policy for your booking and provide a 100% refund during the Covid pandemic. 

However, in the event of early departure or no- show, a 100% fee will be charged.

Cancellations need to be received in writing